General information

Við hjá Escooter bjóðum upp á gæða rafmagnshlaupahjól, auk vara-,fylgi- og aukahluta í sölu og áskrift. Verkstæði okkar tekur að sér alla almenna viðgerð á X7 rafhlaupahjólum og dekkjaskipti á öllum tegundum rafhlaupahjóla.

The following terms apply to the online business

RETURNING RIGHTS ON PRODUCTS

With Escooter, you can trade goods purchased on our website.
To be able to replace a product, the original packaging must be present.

We request receipts when a product is exchanged. If the product is no longer in store, is sold out or is no longer in the product offering, the product is taken in at the price it was sold from the store. If a product becomes defective, customers are offered the same or similar product instead of the defective one.

When returning a product it is possible to:

  • Get another product in exchange.
  • Reverse amount to credit card if the product was paid with that card.
  • Reverse the amount to the debit card in question if the goods are same and the purchase was made with that debit card.
  • Products are not refunded with cash.

The deadline for returns is 14 days from delivery. The right of return does not apply to sale goods.

Refunds will be made as soon as possible and no later than after 30 days.

ELECTRONIC EXCHANGE

Escooter.is as a seller of a product reserves the right to cancel the purchase and cancel orders if errors occur in the registration of product information by the seller e.g. due to incorrect price information or other mistakes that the seller may make when listing information about the price and quality of the product, whether these errors are obvious or not.  
Then the seller reserves the right to change prices or discontinue offering product types without reservation.  

 

 

PAYMENT OF PRODUCT

Credit cards are accepted in the online shop Escooter.is. Credit card payment is made in the protected area where the card numbers are encrypted. Card information and payment processing is handled through secure services from Korta. 

Orders are processed from online business as soon as possible, but never later than 24 hours after the order is received. We deliver all products our self within the capital area and Íslandspóstur delivers outside of Reykjavík.

PERSONAL INFORMATION

Escooter.is handles customers personal information for use of the website in accordance with applicable laws and regulations on the processing of personal data at each time.

TERMS

For retail trade, certain terms defined in the Consumer Act apply. Then the terms include found in:

Free home delivery on every X7 electric scooter around Iceland. The customer pays for deliveries for orders for less then 10.000kr. You can get your product delivered to the next post house or to your door. 

It is no problem to return or change products bought on escooter.is

  • Please feel free to email us at the email address escooter@escooter.is
  • Our phone is 7771018 & 7771019

Terms could change without notice.


Escooter.is terms of business apply to online transactions with the following additional terms.

  • Buyer must be 16 years of age to shop online.
  • Upon receipt of a product, the buyer must inspect the product and check that it is in accordance with the order and is not damaged.
  • The buyer must make comments and submit a complaint within 14 days of delivery of the product if necessary.

Persónuvernarstefna

Thank you for visiting our website. We care about your privacy. This policy describes what information we gather, for what purpose, and how we use that information. Your trust is important to us and we obligate ourselves to take good care of your information. Please contact us if you have any questions.

This privacy policy applies to private information and data about our guests and other individuals we do business with and about the usage of that private information, in any format - oral, electronic, or written.

Information we collect may include: your name, address, email address, telephone number, communication method preferences, payment information, date of birth or year and gender.

Data processing takes place as long as the individual does not express his or her opposition to the processing of the information. If an individual wishes to comment on the handling of personal information or requests that their personal information be deleted from the database, comments should be sent to Escooter via the e-mail address escooter@escooter.is.

Please read this Privacy Policy carefully. If you do not agree with it, do not use our website. By visiting this website, you agree to this Privacy Policy and agree that we may process your personal information in accordance with the Privacy Policy. In cases where the privacy policy does not apply, Icelandic law shall apply.

The company's website uses cookies and is hosted by Techsupport. When visiting our website, various necessary information about accessibility and use is listed. This information may contain the user's IP addresses. This information is collected only for safety reasons and for troubleshooting. This site also uses cookies for the necessary functionality, collection of statistical information and for sharing on social media, see more in the cookie policy of Escooter ehf.

Individuals under the age of 18

If you are under the age of 18, you must make sure to get permission from a parent / guardian before providing personal information on our website.

This web is owned by Escooter private company | CIN : 500220-1040 | VSK NR : 136980